Skip to Main Content
Accessible Location and Navigation
"It is better to travel hopefully than to arrive."
Frequently Asked Questions Table of Contents
When installing the program the message "File in Use" occurs when you haven't performed the proper RESET before installing the program.
To perform the 1-2-3 or S-D-F RESET before installing the GPS program on your device you must press and hold down dots 1-2-3 on a (Braille Keyboard) or keys S-D-F on the QWERTY keyboard while pressing the RESET button. On the BrailleNote PK the RESET button is C3 C4. After you let go of the RESET button, you must continue to hold down either dots 1-2-3 or keys S-D-F until you hear the chime.
Note this is NOT the first beep you hear right after you press the RESET button. The chime occurs in approximately ten to twenty seconds after you initially press the RESET button. You must keep dots 1-2-3 or keys S-D-F pressed for this entire time.
To ensure you did the RESET correctly once the Main Menu appears, try going into the program by pressing N for Navigation (or by pressing G for GPS with versions of KeySoft before 7.0). If you are unable to enter GPS the RESET was successful.
After you have performed a 1-2-3 (BT) or S-D-F (QT) RESET correctly during the installation of the Test Drive or full version of the Sendero software you get the message "Not enough storage."
This message can be caused by two things. First, your Flash Disk may be full and you should check to see how much free space is on your Flash Disk.
To check free disk space do the following:
Note: You need approximately 2.5 MB free. Check to make sure you don't have any unnecessary voice recordings which could be taking up most of your Flash Disk space.
If your problem isn't a Flash Disk memory problem, the file you downloaded could be corrupt, try re-downloading the file again.
After I install and run GPS I get the message "You do not have an appropriate license to run this application".
If you receive this message there might be a few things going on here.
There are a number of possibilities here which could be the problem.
You can customize the sounds the GPS program uses. To customize the sounds in your GPS program you need to replace the existing wav files with the wav files that you want to use. When compiling your customized sounds, you must use the following file names:
Sendero GPS 5.0 aditional sounds:
Because you will be using the same file name for the customized sounds, the original sounds will simply be copied over. To copy the customized files:
Start Navigation and test the sounds to make sure your new custom sounds are working correctly.
There are four different types of resets that you can perform on the BrailleNote. They will be briefly discussed below.
When performing any of the above resets you will not lose any saved data. Remember to always remove your storage cards when resetting your BrailleNote.
When the system tells you that it is unable to create either a pedestrian or vehicle route there is usually some issue with either your start or destination not being close to a navigable street. Here are some things you may want to try.
This list discusses accessible talking and braille GPS devices for people who are blind or visually impaired. If you have a GPS device or wish to learn more from other users and professionals working with Wayfinding technology, come join us.
You would use this feature if you are sure of the direction you are going, this is temporary until your GPS takes over and gives you a true heading. This is so you can see where POIs and things are relative to the direction you should be going.
Here's an example. My street runs east/west. I want to go to a store that is south west of my house. I turn on the GPS receiver then walk to the end of my driveway and receive heading unknown. (the receiver has not gained a heading because I have not moved far enough, but I know I will be heading down my street west. I use the ENTER with H command to force the system to think I'm going west. I then check my destination with the D key. My destination is reported as 0.2 miles slight left. If I had not forced the GPS heading it would report my destination as 0.2 miles South West.
Your maps are stored in a maps folder on your compact flash card. If your maps are stored in a different location such as on the SD card, please make sure to unzip the new POIs in that location.
Geocaching is an outdoor treasure-hunting game in which you use your GPS to hide and seek containers (called "geocaches" or "caches") anywhere in the world. A typical cache is a small waterproof container containing a logbook and "treasure," usually toys or trinkets of little value.
A good website to get you started with geocaches in your proximity is Geocaching.com. You can input your location and receive a list of nearby geocaches. You will need to create an account to receive the latitude and longitude information. The approach that geocacher, Kevin Chao has taken is to input all of the coordinates, give the geocache a name and description. This allows him to view these geocaches along with other User Private POIs in the Edit POI list, which can be accessed from the main GPS by pressing E for Edit and P or U for User Private POIs. When doing this, you are brought to the Nearest User POI. Or, you can also search for User POIs or even assign a hotkey to do this; this will then allow for you to Create a Pedestrian Route to the GeoCache, Use the Getting Warmer method to hone in and use the clues in the Description field to find the GeoCache.
There are a variety of forms that latitude and longitude coordinates can come in, but they all mean the same exact position.
Normally, coordinates are given in latitude then longitude form, with there being an N to indicate North of the equator (if there is not an N or North, then there will not be a "-" which means it is also North of the equator) or S or - to indicate South of the Equator; and longitudes are indicated by W or - for West of the Prime Meridian or E for East of the Prime Meridian. Most latitude and longitudes are given in the WGS-84 datum, which is the datum used by many GPS systems and GeoCaches, which means it will not require converting the coordinates.
You can use coordinates in any form as long as it is in the WGS-84 datum, but will only output in the Decimal Degrees with POIs and Degrees, Minutes, Seconds, when pressing Y. Refer to the manual for more information, select either the BT or QT manual and then select the Latitude and Longitude Section.
Here are a few pointers for a successful Address Search:
If you are uncertain as to the spelling of a street name, enter the first few letters of the name and press ENTER. You will then be presented with a list. Scroll through the list until you find the street name. Then press ENTER to accept.
If you are not sure if a street is a lane or a court, just enter the name and you are presented with multiple options if there are any. If you know for sure how the suffix is written, you can type it in for an exact match. However if the street name is written as Maple Ln, then you must type it in that way rather than as Maple Lane.
If you are searching for West 8th Street, it must be entered as, 8th St, W. If you are not 100 percent sure of the proper syntax, just type in 8 or 8th and you will be given a list of streets with that basic name. Then you can choose the one you want and press ENTER.
Some cities must be retrieved in a round about fashion. If your city is not found, consider a couple work-arounds. Try a Zip/postal Lookup. Try a nearby city or district. We found the small town of Volcano California by entering the nearby city of Sutter Creek and got two matches. We chose Sutter Creek-Plymouth. Then either enter an actual address of a known place in Volcano or choose a known street without a house number. Alternatively, search for Volcano in the City POI category and set your Virtual position to the Volcano point.
There are occasions when you will not be able to find streets within the city you've chosen. This may be because the selected city contains only those streets the map company considers to be within the built-up area, e.g. the center of town. If this happens, please try again and select another city from the choices presented.
Using geocoder.us, obtain the lat/lon position and enter it into your product, then set it as your virtual position. Check the name of the city and take note. Alternatively: if you are at the location where the street is, just check your current position, use the city you are given in the address lookup in the future.
Last Modified: April 18, 2011
© Sendero Group LLC, 1999 - 2015. All Rights Reserved.